Terms And Conditions

Terms of Service

Girls Gone Strong LLC

Last Updated: July 28, 2026

1. Introduction and Acceptance

Welcome to www.girlsgonestrong.com and related websites, applications, and platforms (collectively, the "Site"). The Site is owned and operated by Girls Gone Strong LLC ("Girls Gone Strong," "we," "us," or "our"), a Kentucky limited liability company.

By accessing or using the Site, creating an account, purchasing products or services, enrolling in certifications or coaching programs, or otherwise interacting with us, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Site.

We reserve the right to update these Terms at any time. Material changes will be communicated via email or prominent notice on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

2. Eligibility

You must be at least 18 years old to create an account, purchase products or services, or enroll in certifications or coaching programs. By using the Site, you represent that you meet this requirement.

3. Account Registration and Security

Certain features of the Site require you to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your login credentials confidential
• Accept responsibility for all activity that occurs under your account
• Notify us immediately at info@girlsgonestrong.com if you suspect unauthorized access to your account

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe have been compromised.

4. Products and Services

A. Certifications

Girls Gone Strong offers professional certification programs that include online coursework and physical textbook materials. By enrolling in a certification program, you agree to:

• Complete coursework in accordance with program guidelines
• Use certification materials solely for your own professional development
• Not reproduce, distribute, or share certification materials with third parties
• Comply with any continuing education or recertification requirements

Certification credentials are granted at the sole discretion of Girls Gone Strong. We reserve the right to revoke certification for violations of these Terms, academic dishonesty, or conduct that is inconsistent with our professional standards.

B. Coaching Programs

Girls Gone Strong offers coaching programs that may include one-on-one or group coaching sessions. By enrolling in a coaching program, you acknowledge and agree to the following:

• Coaching is educational in nature and is not a substitute for medical, psychological, nutritional, or therapeutic advice
• You are responsible for consulting qualified healthcare professionals before making changes to your health, fitness, nutrition, or lifestyle based on coaching content
• You may be asked to provide personal information related to health, fitness, lifestyle, or personal goals to facilitate coaching services. You provide this information voluntarily.
• Girls Gone Strong is not liable for any injury, illness, or adverse outcome resulting from your use of coaching content or recommendations

C. Business Programs

Girls Gone Strong offers paid, digital, self-paced business-education programs ("Business Programs"), such as the Client Growth Accelerator. Business Programs are delivered entirely online, are self-paced with no fixed start or end date, and do not include physical materials or a professional certification credential. By enrolling in a Business Program, you agree to:

• Use Business Program materials solely for your own professional or business use
• Not reproduce, distribute, or share Business Program materials, templates, scripts, or content with third parties
• Understand that outcomes depend on your own effort and application of the material, and that Girls Gone Strong does not guarantee specific business or financial results

Completion of a Business Program may result in a certificate of completion. This certificate is separate from, and does not constitute, a Girls Gone Strong professional certification.

D. Digital Products and Free Courses

We may offer digital products, downloadable resources, and free online courses. These are provided "as is" and are subject to these Terms. Free courses are offered without hidden charges. Access to free or paid digital products may be modified or discontinued at our discretion.

E. Physical Products

Physical products (including textbooks) are subject to availability and shipping terms provided at the time of purchase. Title and risk of loss transfer to you upon delivery to the carrier.

5. Health and Fitness Disclaimer

By using our products, services, certifications, coaching, or content, you acknowledge and agree that:

• You should consult a qualified healthcare provider before beginning any exercise program, nutrition plan, or lifestyle change
• Girls Gone Strong is not a medical provider, licensed dietitian, or licensed therapist (unless separately credentialed and operating in that capacity)
• You participate in any exercise, nutrition, or wellness program at your own risk
• Girls Gone Strong, its employees, coaches, contractors, and certified professionals are not liable for any injury, illness, or adverse outcome arising from the use of our content, products, or services
• If you experience any pain, discomfort, or adverse symptoms during any program, you should stop immediately and consult a healthcare provider

6. Payments, Subscriptions, and Billing

All purchases are processed through third-party payment processors (e.g., Stripe). By making a purchase, you agree to:

• Provide accurate and complete payment information
• Authorize us to charge the payment method you provide for all amounts due
• Pay all applicable taxes

Subscriptions and Recurring Billing: Some products or services may be offered on a subscription basis with recurring billing. By subscribing, you authorize recurring charges at the then-current rate until you cancel. You may cancel your subscription by contacting us at info@girlsgonestrong.com. Cancellation takes effect at the end of the current billing period.

Price Changes: We reserve the right to change prices. For subscriptions, we will provide at least 30 days' notice before any price increase takes effect.

Payment Plans for Certifications: Some certification programs may be purchased through a payment plan that splits the total tuition into multiple scheduled installments. Enrollment in a payment plan creates a binding commitment to pay the full tuition. By choosing a payment plan, you authorize us to charge each scheduled installment in accordance with the payment schedule provided at enrollment. You may not cancel a payment plan once your certification credentials (digital certificate, physical certificate, or both) have been issued. All remaining installments are owed in full and will continue to be processed as scheduled. Failure to complete payment may result in suspension or revocation of certification credentials and may be reported in accordance with applicable law.

Payment Plans for Business Programs: Some Business Programs may be purchased through a payment plan that splits the total cost into multiple scheduled installments. Enrollment in a payment plan is a commitment to pay the full Business Program cost. By choosing a payment plan, you authorize us to charge each scheduled installment according to the payment schedule provided at enrollment. This commitment continues regardless of whether the Business Program is actively being used. If you experience a hardship, contact us at info@girlsgonestrong.com — we may, at our discretion, adjust a payment schedule, but outstanding balances are not automatically forgiven. See Section 7.C for what happens after the 30-day refund window closes.

7. Refund and Cancellation Policy

A. Certifications

Refund Window — 60 Days From Purchase, Before Completion

Certification programs are eligible for a full refund within 60 days of the date of purchase, subject to all of the following conditions:

• You have not completed the certification program (including coursework, tests, and any other graduation requirements)
• A digital certificate has not been issued to you
• Course materials (including textbooks) are returned in good condition (no markings, notes, highlights, bent pages, or other damage)
• Materials are shipped using a trackable shipping method at your expense
• Shipping costs for returns are not refunded or reimbursed by Girls Gone Strong
• To protect books during shipment, use the original shipping box or equivalent protective packaging

To initiate a certification refund, email info@girlsgonestrong.com. You will receive a brief survey and instructions for returning materials.

No Refunds After Completion or Credential Issuance

Once any of the following has occurred, the certification is considered fully delivered and is no longer eligible for refund, cancellation, or chargeback — regardless of whether 60 days have passed:

• You have completed the program's coursework and graduation requirements
• A digital certificate has been issued to you, even if you have not yet downloaded or distributed it
• You have submitted the digital or physical certificate to a third-party certifying or continuing education body for credential recognition (CEUs, CECs, or equivalent)
• A physical (hard copy) certificate has been issued, shipped, or delivered to you

This applies even if a physical certificate has not yet arrived in the mail at the time of the refund request, provided that completion or digital certificate issuance has already occurred.

Payment Plans After Completion

If you have purchased a certification through a payment plan and the certification has been completed or any certificate (digital or physical) has been issued, you remain responsible for all remaining scheduled payments. The certification is a service that has been fully delivered, and the payment plan represents a commitment to pay for that delivered service. Remaining installments will continue to be charged as scheduled.

Chargebacks

Initiating a credit card chargeback or payment dispute for a certification that has been completed, issued, or otherwise fully delivered constitutes a breach of these Terms. By enrolling in a Girls Gone Strong certification program, you agree that:

• You will not initiate a chargeback or payment dispute for any certification that has been completed and for which credentials have been issued
• You will contact us first at info@girlsgonestrong.com to attempt to resolve any billing concern before contacting your payment provider
• If a chargeback is filed in violation of these Terms, Girls Gone Strong reserves the right to revoke certification credentials, report the dispute to relevant certifying bodies, and pursue recovery of the disputed amount and any associated costs (including chargeback fees and reasonable collection costs)

This section does not apply to legitimate fraud (such as unauthorized charges on a stolen card). If you believe a charge is fraudulent, please contact us immediately so we can investigate.

B. Coaching Programs

Coaching program refund eligibility depends on the specific program terms provided at enrollment. Refunds, if applicable, will be prorated based on services already delivered. Contact info@girlsgonestrong.com to discuss your options.

C. Business Programs (e.g., Client Growth Accelerator)

Refund Window — 30 Days From Purchase

Business Programs are eligible for a full refund within 30 days of the date of purchase. To request a refund, email info@girlsgonestrong.com within 30 days of your purchase date.

No Refunds After 30 Days

Once 30 days have passed from the date of purchase, the Business Program is no longer eligible for a refund.

Payment Plans After the 30-Day Window

If you purchased a Business Program through a payment plan, installments already made are non-refundable after the 30-day window has closed, and the full remaining balance is still owed. If you are experiencing financial hardship, contact us at info@girlsgonestrong.com to discuss your options. Failure to complete scheduled payments may result in suspension of Business Program access and may be referred for collection in accordance with applicable law.

Chargebacks

Initiating a credit card chargeback or payment dispute for a Business Program after the 30-day refund window has closed constitutes a breach of these Terms. By enrolling in a Business Program, you agree to contact us first at info@girlsgonestrong.com to attempt to resolve any billing concern before contacting your payment provider.

D. Digital Products and Free Courses

Due to the nature of digital products, all sales of digital products are final once access has been granted, unless otherwise stated at the time of purchase or as provided for Business Programs in Section 7.C. Free courses may be discontinued at any time without refund obligation.

8. Intellectual Property

All content and materials available on the Site and through our products and services — including but not limited to text, graphics, logos, images, videos, course materials, certification content, coaching materials, software, and code — are the intellectual property of Girls Gone Strong LLC and are protected by applicable copyright, trademark, and other intellectual property laws.

You may not:

• Reproduce, distribute, modify, or create derivative works from our content without prior written permission
• Use our trademarks, logos, or branding without prior written authorization
• Share, resell, or redistribute certification materials, course content, or coaching materials
• Scrape, crawl, or use automated tools to extract content from the Site

Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Site and purchased products for your personal or professional use in accordance with these Terms.

9. User Content

You may have the opportunity to post or submit content through our Site, community features, coaching platforms, or social media channels ("User Content"). By submitting User Content, you grant Girls Gone Strong a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, adapt, publish, and display such content in connection with our business operations, marketing, and services.

You represent and warrant that:

• You own or have the necessary rights to submit the User Content
• Your User Content does not infringe any third-party rights
• Your User Content does not contain illegal, defamatory, abusive, harassing, or otherwise objectionable material

We reserve the right to remove any User Content at our sole discretion without notice.

10. Prohibited Conduct

When using the Site, you agree not to:

• Access the Site through automated, unethical, or unconventional means
• Attempt to interfere with or disrupt the Site, servers, or networks
• Copy, duplicate, reproduce, sell, or resell any part of the Site or its content
• Upload or distribute malware, viruses, or harmful code
• Impersonate any person or entity
• Use the Site for any illegal purpose
• Harvest or collect information about other users without their consent
• Post unauthorized advertising, spam, or solicitations

11. Use of AI and Automated Systems

Girls Gone Strong may use artificial intelligence and automated systems (including business-tier platforms such as Claude, ChatGPT, and Gemini) for internal business operations, including customer service optimization, operational analysis, error detection, and service improvement. These systems operate as contracted third-party data processors under commercial agreements and security safeguards.

For details on how we handle personal information in connection with AI systems, please see our Privacy Policy.

12. SMS and Text Messaging

By opting in to receive SMS or text messages from Girls Gone Strong (including through platforms such as ManyChat), you agree to the following:

• Message frequency varies
• Message and data rates may apply
• Reply STOP to opt out at any time
• Reply HELP for assistance
• Consent to receive text messages is not a condition of purchase

We do not share your phone number with third parties for their marketing purposes. For complete SMS terms, see our SMS Terms of Service. For data handling details, see our Privacy Policy.

13. Third-Party Links and Services

The Site may contain links to third-party websites, products, or services. We are not responsible for the content, accuracy, or practices of third-party sites. Your use of third-party sites is governed by their own terms and policies. We encourage you to review their terms before engaging with them.

14. Disclaimer of Warranties

We do not warrant that:

• The Site will be uninterrupted, timely, secure, or error-free
• The information provided will be accurate, reliable, or complete
• Any defects will be corrected
• The Site is free of viruses or other harmful components

15. Limitation of Liability

16. Indemnification

You agree to indemnify, defend, and hold harmless Girls Gone Strong LLC and its officers, directors, employees, agents, coaches, contractors, and affiliates from and against all claims, losses, expenses, damages, and costs (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Site, products, or services
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Any User Content you submit
• Your negligence or willful misconduct

17. Dispute Resolution

A. Informal Resolution

Before initiating any formal dispute proceeding, you agree to first contact us at info@girlsgonestrong.com and attempt to resolve the dispute informally for at least 30 days.

B. Arbitration

If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms or the Site shall be resolved by binding arbitration administered in accordance with the rules of the American Arbitration Association ("AAA"). Arbitration shall take place in Jessamine County, Kentucky, or remotely as agreed by the parties.

C. Class Action Waiver

D. Exceptions

Either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict of law principles. Any legal action not subject to arbitration shall be brought in the state or federal courts located in Jessamine County, Kentucky, and you consent to the personal jurisdiction of such courts.

19. Termination

We may suspend or terminate your access to the Site and any associated accounts, products, or services at our sole discretion, with or without notice, for any reason, including violation of these Terms. Upon termination:

• Your right to use the Site and access products/services ceases immediately
• We may remove or delete your account information
• Sections that by their nature should survive termination (including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law) shall survive

20. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Girls Gone Strong with respect to the Site and supersede all prior agreements, understandings, and communications.

22. Contact Us